Reference

Understand Your Rights and Our Rules

Before you open an account with wbajee, read through these legal terms carefully — they set out what we expect from you and what you can expect from us. Access to our platform depends on your local law and the eligible regions we serve.

Jurisdiction-dependent accessAccount eligibility rulesUser rights and obligationsPayment terms: bKash, Nagad, RocketData handling and retention

Explore the Lobby Read FAQ

Read Our Legal Position Before You Start

wbajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form a binding agreement between you and wbajee the moment you create an account and use any part of our platform. Whether you deposit via bKash, Nagad, or Rocket, the same terms apply regardless of the payment method you choose. Access is permitted only

1
where allowed under your local law and in eligible regions — it is your responsibility to confirm that using this platform is lawful where you are located. We do not represent that all features are available in every location. If a section of these terms conflicts
2
with local legislation applicable to you, that local rule takes precedence to the extent required by law. We may update these terms periodically; the version published at wbajee at the time of your activity is the version that governs that session. Continued use of your account
3
after an update means you accept the revised terms. If you disagree with a change, close your account and contact our support team through the channels listed on this page. Material changes will be communicated via your registered account email before they take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

We keep your account data only for as long as it is needed to operate your account and meet our compliance obligations. Here is how each key area works in practice — from the data we collect to how you can request changes.

Data Collection and Use

We collect only what is necessary to run your account — your registration details, transaction records for bKash, Nagad, Rocket payments, and session logs. Nothing is sold to third parties.

Cookie Policy

Our site uses functional and analytics cookies. Functional cookies keep your session active across mobile and desktop. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification tied to your registered mobile number. Never share your PIN or OTP with anyone, including anyone claiming to be wbajee staff.

Data Retention and Deletion

Closed account data is retained only as long as required under applicable law. To request a review of your stored data or ask for deletion, contact support with your account ID and a written request.

LEGAL CONTACT PATHS

Reach Us on Legal or Account Matters

If you have a question about these terms, a dispute over a transaction made via bKash, Nagad, or Rocket, or a request to exercise any right described here, our support team is your starting point. Raise your concern through any of the channels below and we will route it to the right team.

Live Chat Open the chat widget from your account dashboard. Describe your legal query and our team will escalate it to the appropriate department without delay.

Email Support Send a detailed message to our support address found in your account settings. Include your account ID and the specific clause or transaction you are querying.

Account Help Centre Log in, head to the Help section, and submit a formal request. This path creates a tracked ticket so you can follow the status of your legal or account query.

Common Legal Questions From Our Users

These are the questions we get most often about our legal terms, account rights, and data handling. If your question is not here, reach out through the support channels listed above.

Account eligibility depends on your local law and the eligible regions we serve. It is your responsibility to confirm that creating and using an account is lawful in your location before you start.

We retain closed account data only for the period required by applicable law or our compliance obligations. After that period, we delete or anonymise it. Contact support to request a data review.

Yes. Submit a written request through the Help Centre in your account, including your account ID. We will review and respond within the timeframe required by the law applicable to your region.

Yes. All deposits and withdrawals processed via bKash, Nagad, or Rocket are subject to the same terms. Transaction records are stored in your account history for your reference.

Material changes are communicated to your registered account email before they take effect. The current version is always published at wbajee. Continued use after a change means you accept the new terms.

Raise a formal dispute through Live Chat or the Help Centre ticket system. If the matter is unresolved, you may close your account and seek advice under the law applicable in your eligible region.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoAbout Us InfoCrash Drift

Understand Your Rights and Our Rules

Data, Security and Your Account Rights

Reach Us on Legal or Account Matters

Common Legal Questions From Our Users

01 Who can open an account with wbajee?

02 What happens to my data if I close my account?

03 Can I request a copy of the data wbajee holds about me?

04 Do these legal terms cover my bKash, Nagad, and Rocket transactions?

05 How will I know if the legal terms change?

06 What should I do if I disagree with a term or a decision made about my account?

Legal

Related pages

Related pages