Reference

Read These Terms Before You Open an Account

These terms set out what you agree to when you create and use a wbajee account. Availability depends on your local law and eligible region, so read this carefully before you get started.

Applies to all account holdersCovers bKash, Nagad, Rocket depositsEligibility depends on local lawUpdated without prior noticeContact support with any questions

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What These Terms Actually Cover

wbajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account, you confirm that you have read and accepted these terms in full. They apply to every part of your account — how you fund it, how you withdraw, and how you use the games lobby. Funding your account via bKash, Nagad, or

1
Rocket means sending a transfer to the wallet number shown in your account's deposit section, then confirming with your mobile PIN. That transaction is subject to these terms from the moment it is initiated. We may update these terms at any time. Continued use of your
2
account after an update is posted means you accept the revised version. If you disagree with any change, the correct step is to stop using the account and contact our support team to close it. Access to wbajee and its features depends on your local law
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and whether your region is eligible. We do not represent that every feature is available in every location. Wallet transactions, account balances, and game participation are all governed by these terms. Any dispute arising from your account use will be handled through the process described in
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the contact section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

Contact Us About Your Terms Questions

If any part of these terms is unclear, or you need to request an account change based on them, our support team handles this directly. Reach out through any of the channels below and we will respond to your query as promptly as we can.

Team online

Live Chat

Open the chat widget from your account dashboard for direct help with terms queries, account eligibility questions, or wallet transaction disputes.

Email Support

Send a detailed message to our support address for written responses on account terms, wallet verification steps, or formal closure requests.

Account Help Centre

Browse the help section inside your account for answers on bKash, Nagad, and Rocket deposit rules and what these terms mean for your wallet.

HOW WE HANDLE THIS

How wbajee Applies These Terms to Your Account

These terms are not just a formality. They define the exact steps we follow when your account is reviewed, when a wallet transaction is queried, or when access eligibility is assessed. We act on them consistently.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately — these terms require us to act on that request.

Wallet Transaction Records

Every bKash, Nagad, and Rocket transaction tied to your account is logged. You can request a record through support if a deposit or withdrawal is disputed.

Data Retention

We retain account data for as long as your account remains active and for the period required after closure. Contact support to ask what data we hold on your account.

Requesting Changes

To update personal details or request account closure, go through the verified support channels. We follow the process set out in these terms — no workarounds.

Questions About These Terms, Answered

These are the questions we hear most often about how our terms work in practice — covering your account rights, wallet rules, and what to do if something is unclear.

Yes. Every deposit you make via bKash, Nagad, or Rocket is covered by these terms from the moment you initiate the transfer. Keep your transaction reference in case of any query.

We can update these terms at any time. When that happens, the revised version replaces the old one immediately. Continued use of your account means you accept the updated terms.

Stop using your account and contact support to request closure. We will follow the closure process as written in these terms and confirm when your account is closed.

Access depends on your local law and eligible region. We do not confirm availability for every location. Check your local rules before opening or continuing to use your account.

Contact support via live chat or email with your transaction reference from bKash, Nagad, or Rocket. We will review the record and respond according to the dispute process in these terms.

We hold the account and transaction data you provided and generated during use. Contact support directly to ask what we hold and how long it is retained after account closure.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Read These Terms Before You Open an Account

Contact Us About Your Terms Questions

Live Chat

Email Support

Account Help Centre

How wbajee Applies These Terms to Your Account

Questions About These Terms, Answered

01 Do these terms apply to my bKash and Nagad deposits?

02 Can wbajee change these terms without telling me first?

03 What should I do if I disagree with a term?

04 Does account eligibility depend on where I am in Bangladesh?

05 How do I dispute a wallet transaction under these terms?

06 What data does wbajee hold on my account and can I request it?

Terms & Conditions

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